Privacy Policy

Leapstone AI is operated by Gradient Growth Learning (OPC) Private Limited (“Company,” “we,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://leapstoneai.com) and services. By accessing or using our website, or enrolling in our courses, you consent to the practices described in this Policy.

Information We Collect

We collect information about you to provide and improve our services. This includes:

• Personal Information You Provide: When you register or enroll, you may provide personal details such as your name, email address, postal address, phone number, and payment information. This data is required to create your account, process your purchase, and deliver course content.

• Account and Contact Information: When you contact us (e.g. to request support or sign up for newsletters), we collect contact details (such as email, name, and phone number) to communicate with you.

• Device and Usage Information: We automatically collect information about your device and how you use our website. This can include your IP address, browser type, device type, operating system, and your activity on the site (pages viewed, links clicked, time spent, etc.). We use this data to help improve our website’s functionality and your experience. For example, knowing your browser and device helps ensure our site works smoothly for you, and understanding what pages you visit helps us tailor content to your interests.

• Cookies and Tracking Technologies: We use cookies and similar tools (like web beacons or pixels) to collect information about your browsing activity. Cookies are small text files stored on your device. Some cookies are essential for the website’s basic functions (like keeping you logged in), while others help us track usage (e.g. Google Analytics). You can usually set your browser to refuse non-essential cookies, but some features of the site may not work without them.

How We Use Your Information

We use the information we collect for purposes including:

• Delivering Services: To create your account, enroll you in courses, process your payment, and provide the courses and services you request.

• Communication: To send you important updates about your account and courses (such as confirmations, receipts, or technical notices), and to respond to your inquiries.

• Improving Our Services: To analyze how the site and courses are used, perform analytics (for example, via Google Analytics), and to test and upgrade our platform. We may use aggregated, de-identified data from usage patterns for statistical purposes, which cannot reasonably identify you.

• Marketing and Promotions: To send you newsletters or promotional materials if you opt-in. You can always opt out of marketing communications by following the unsubscribe instructions in those emails.

• Legal and Security: To comply with legal obligations (such as tax or accounting requirements), to enforce our Terms, and to detect or prevent fraud or abuse. We will also use your information as necessary to protect the rights, property, or safety of our company, our users, or others.

• Consent-Based Uses: Where required by law, we process personal data based on your consent, which you can withdraw at any time (for example, consent to receive promotional emails).

In all cases, we collect only the minimum data necessary to fulfill these purposes. The personal data we collect (e.g., name, email, payment info) are necessary to perform our contract with you (to deliver the courses) or to comply with legal obligations. We do not use your personal data for purposes that are incompatible with the purposes described here.

Cookies and Tracking Technologies

We, as well as third-party partners, use cookies and similar technologies to improve your experience and collect information. Cookies allow us to recognize your device and remember your preferences, and help our analytics tools (like Google Analytics) understand how the site is used. You can control cookies in your browser settings (for example, blocking or deleting cookies) and opt out of many tracking technologies through browser or device settings. However, please note that disabling cookies may affect the functionality of the website and some features may not work properly.

Sharing and Disclosure of Your Information

We will not sell your personal information. We may share your information in the following ways:

• Service Providers: We may disclose your personal data to third-party vendors and service providers who perform services on our behalf, such as payment processors (e.g., Razorpay, Stripe), course hosting platforms, email service providers (e.g., Mailchimp), and data analytics companies. These service providers are contractually required to protect your information and use it only to perform services for us.

• Legal Requirements: We may disclose your personal information if required by law or legal process, such as in response to a court order or subpoena. We may also share information when we believe it is necessary to enforce our Terms, to protect your safety or the safety of others, investigate fraud, or protect the rights, property, or safety of our company.

• Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will require any successor to use your data in accordance with this Privacy Policy.

• Third-Party Analytics and Marketing: We may use third-party analytics (e.g., Google Analytics) to monitor and analyze the use of the website, which involves sharing some information (like anonymized usage data) with these providers. We may also include links to third-party sites, but this Privacy Policy does not apply to their practices.

• Consent: We may share your personal information with other parties with your consent.

International Data Transfers

Your information may be transferred to and processed in countries other than the country where you reside. Our servers are located in India, and some of our service providers operate in jurisdictions such as the United States or Canada. Where we transfer personal data internationally, we will ensure appropriate safeguards are in place (such as using secure transmission, and requiring service providers to protect data). By using our services, you agree to the transfer of your data to these countries, which may have different data protection laws than your home country.

Data Security

We take the security of your data seriously. We implement reasonable and appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. For example, our website uses SSL/TLS encryption to secure data in transit, and sensitive data (like passwords) are encrypted at rest. We also limit access to personal data to authorized employees and contractors. However, no system can be guaranteed 100% secure. As our competitor notes, “no security measures can provide absolute assurance”. We cannot guarantee the absolute security of your information, but we will strive to protect it to the best of our ability.

Data Retention

We keep your personal data only as long as necessary for the purposes described above, or as required by law. For example, we may retain transaction records for financial compliance, and account information for as long as your account is active. If you close your account or request deletion, we will delete or anonymize your personal data unless we need to retain it for legal or legitimate business reasons (e.g., to comply with applicable law, resolve disputes, or enforce our agreements).

Your Rights

Depending on where you live, you may have certain rights regarding your personal data:

• Access and Portability: You can request a copy of the personal data we hold about you in a commonly used format.

• Correction: You can request correction of any inaccurate or incomplete personal data.

• Deletion (Erasure): You can request deletion of your personal data, subject to legal exceptions.

• Restriction of Processing: You can request that we limit how we use your personal data.

• Objection: You can object to our processing of your personal data on certain grounds (e.g. direct marketing).

• Consent Withdrawal: Where we rely on your consent to process data, you can withdraw that consent at any time.

• Complaint: If you are in the EU/UK, you may lodge a complaint with your local data protection authority. If in India, you have rights under the Digital Personal Data Protection Act, 2023 (for example, to confirmation, correction, updating, and erasure of your personal data).

Please note that these rights may be subject to certain conditions and exemptions under applicable law. To exercise any rights, or to ask questions about our data practices, contact us at support@leapstoneai.com.

Links to Other Websites

Our website may contain links to third-party websites, plug-ins, or applications (for example, social media links or partner platforms). This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of any third-party sites. When you click on links to other websites, you should review their privacy notices.

Children’s Privacy

Our services are intended for users who are at least 18 years old. We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@leapstoneai.com. We will delete such information promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of this page and, if appropriate, notify you (for example, via email or a notice on the website). Your continued use of our website or services after any update means you accept the updated Policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

• Email: support@leapstoneai.com

• Address: Gradient Growth Learning (OPC) Private Limited, [Insert Address if desired]

By using the Leapstone AI website or enrolling in our courses, you acknowledge that you have read and understand this Privacy Policy and agree to our collection and use of your information as described. Thank you for trusting Leapstone AI with your personal data.